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DELIVERY
Your order is very important to us. We will do everything we can to get it to you as quickly as possible.
Your order will be delivered in 3 to 7 business days. This period may be longer due to reasons beyond our control. However, under no circumstances may it lead to the cancellation of your order, compensation or termination of any orders in process.
To facilitate your delivery, please provide all the essential details about your address. Fill in all the address fields so that the post office will be able to deliver your package without difficulty.
We make deliveries to the following countries: France, Belgium, Luxembourg, the Netherlands, Germany, Great Britain, Ireland, Switzerland, Italy, Spain, Portugal, Austria, Canada, the United States, Mauritius, and the French Overseas Departments and Territories (Guadeloupe, Guyana, Martinique, Reunion and French Polynesia). For other destinations, please contact Customer Service.
Shipping Costs
For standard orders of at least €80 to the Benelux area (Belgium, the Netherlands and Luxembourg) and France, shipping is free. Home deliveries do not benefit from this offer
Tracking Your Order
A shipping confirmation email indicating the means of delivery you have chosen and the tracking number of your delivery will be sent to you, within 3 working days following your order. If you do not receive this email, please contact Customer Service.
Can the delivery address differ from the billing address?
It is entirely possible to have the package delivered to an address other than the billing address. If possible, choose an address where someone will be available to receive the package during the working day.
Is it possible to have the order delivered to someone other than me?
It is entirely possible to have the package delivered to an address other than the billing address. If possible, choose an address where someone will be available to receive the package during the working day.